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At Sylvester Keal, we understand that coordinating a catering project is no walk in the park. We like to ensure that your project runs smoothly and successfully, which is why we have a team of dedicated project managers on hand who will be with you every step of the way.
Right through from the first consultation to final installation you can expect to deal with the same members of our team ensuring continuity throughout the whole experience. A significant amount of time and training is invested with our partners and manufacturers from all over the world ensuring we have the most up to date market knowledge. This in turn allows us to support you and your business ensuring we get you everything you need to be successful.
During the project you will have your very own project manager to assist you throughout the entire process… and fortunately this continues even after the project is installed.
Upon project completion we will send a dedicated account manager to visit site and complete a full handover with you, ensuring you have all the relevant warranty information and contact details for maintaining and managing your investment for the foreseeable future.
Customer Service is why we are in business. It is our core purpose, our belief, our greatest motivation.
Most companies readily appreciate that there is a relationship between supply and demand. They also understand that there is a relationship between price and quality.
All of Sylvester Keal’s customers are our most important stakeholders. We have invested heavily in our customer service strategy and our passion and drive sustains us each and every day.
That desire is precisely why ALL of our customers become part of our family. This wider family then enables us to deliver our vision and values – first time and every time!
Want to be a part of such incredible unity? Call us, let us know, pop in…Log a Service Call