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Delivery Information

Next Day Catering Supplies

Next day delivery applies to stock items provided the order is complete before 12:00 midday

Delivery Tariff as follows

Delivery LocationDelivery Cost
Mainland UK£8.95 (FREE for orders over £75.00)

The following post code area’s classed as “remote” by our couriers the delivery cost is as follows

Delivery Location PostcodeDelivery Cost
AB 37, 38, 44, 45, 53, 54, 55, & 56
CA 18, 19, 20, 21, 22, 23, 24, 25, 26 & 27
HS 1, 2, 3, 4, 5, 6, 7, 8 & 9
IV 7, 9, 10, 11, 12, 14 to 28, 30, 31, 32, 36 40 to 56
KA 27 & 28
LA 15, 16, 17, 18, 19, 20, 21, 22, 23
PA 20 to 38, 41 to 49, 60 – 78 & 80 to 88
PH 20 to 38, 41 to 49, 60 to 78 & 80 to 88
TR 21, 22, 23, 24 & 25

Next Day Catering Supplies Delivery Information

Orders placed before 12 mid-day are usually delivered next day

Orders placed on Friday before mid-day are usually delivered on the following Monday

Orders placed at a weekend will be processed on the next working day

A working day is Monday to Friday but excludes bank holidays

We are unable to provide timed deliveries and any returned deliveries due to being unable to obtain a signature at the delivery address; Sylvester Keal reserves the right to pass these charges onto the customer

FREE delivery for orders over £75.00

Heavy Equipment

Our Sales team will make contact to confirm delivery times and lead time

Deliveries will only be made to the ground floor entrance to the building

It is essential that you check that the product you are ordering will fit through doorways into the premises. No responsibility will be accepted by Sylvester Keal if this proves the case if it does not fit, any charges incurred due to a failed delivery are the responsibility of the customer.

Delivery is for delivery of the goods ordered only and does not include any fitting or unpacking of the goods.


All returns (unless proved to be faulty) are to be returned at the cost of the customer

Any returns must be authorised by the sales office at Sylvester Keal and must quote any returns reference number that may be provided when the goods are returned to Sylvester Keal.

Any request for a return must be made within 72 hours of receipt of the goods via telephone or email.

Any returned goods must be received back at Sylvester Keal with 14 days of receipt

All returns are subject to a restocking charge of 20% of the goods value

Once the goods are received back a refund will be issued within 7 days provided they are received back in original packaging, unopened and undamaged.

If you have any queries or are interested in international shipping please feel free to contact us!