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How Sylvester Keal is serving hospitals and care homes during the pandemic

The present crisis surrounding the coronavirus has had a profound effect on the country. But none more so than the healthcare industry which has found itself under immense pressure. 

At Sylvester Keal, we have had to reduce our operations massively, but that hasn’t stopped us lending a helping hand to both care homes and the NHS in these scary times. 

In response to requests from those in the care sector, Sylvester Keal is carrying out PPM servicing to alleviate breakdown issues when equipment is vitally needed.

Continuing to provide kitchen maintenance and breakdown calls for the care sectors is vital to keep places of respite running, so they can feed and nourish their patients. However, during this time, we have had to adapt our services in order to follow the latest guidelines, which hasn’t been without its challenges. 

How we’ve adapted 

Since reducing the number of engineers in operation, Sylvester Keal has had to prioritise certain calls in order of precedence. We are receiving general breakdowns calls for both ovens and dishwashers, but we are prioritising emergency works over all as these require the most urgent attention.

In response to the latest advice given by the NHS, Sylvester Keal has also adapted and enhanced our health and safety requirements and we are ensuring that our engineers follow the guidelines imposed by the sites and that we have everything in place to protect our team.

Our engineers are also adhering to strict cleaning regimes with their personal hygiene and all tools are being cleaned with our Envirosan sanitising cleaner. We are also disposing of all PPE after each job. Engineers are sanitising their tablets before and after taking the customers signature and reporting daily of any health concerns the staff may have.

Providing local support 

Most recently, we have turned around a two-week project to convert a care home into a COVID-19 hospital, in Grimsby.

We set up a very small team of key workers, including the managing director, who worked long hours for a fortnight solid to get the kitchen ready for opening. 

The work was carried out with ENGIE as principle designers, working alongside principle contractor Topcon Building Ltd, a local construction company, and a host of North East Lincolnshire based sub-contractors including Sylvester Keal.

As always, we are very proud of the team that worked on this project under less than normal circumstances and put others needs before their own without a second thought.

We think it is of the utmost importance to help our fellow key workers, who are working hard to look after and aid vulnerable people and we’ll always be here to lend a hand whenever we can. 

To find out more about Sylvester Keal’s kitchen equipment maintenance services and to arrange a PPM plan, visit and please contact 01472 352033 or email

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